Deloitte Job Vacancy Freshers for Technical Support 2022 Apply Now

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Are you looking for the Latest Hiring In Deloitte for an Technical Support, It’s tough to find a Good Job in a good company like Deloitte. Isn’t it? But it’s not impossible. Many Freshers get hired and it is a good chance for you to grab an Excellent freshers IT Job in Deloitte 2022.

Deloitte Job openings for freshers as Technical Support. Anyone who has graduated with any discipline can apply for this Deloitte Off Campus Drive 2022. If you are an interested candidate, check these out and register yourself today. Here is the complete hiring information of Deloitte given below.

Deloitte Technical Support Job Description

To assist Deloitte employees with technology problems over the phone in a timely manner so that they can perform their job and be productive for the firm. It might involve either direct resolution of the problem or escalation to another team as the case may be. Our customers have a high expectation that you will be able to resolve their issue on the call, but they recognize that there are some issues that can only be resolved by teams outside the CallCenter. Our customers are very computer literate, and accuracy of information is a high priority.

Company NameDeloitte
JobTechnical Support
LocationBangalore
ExperienceFreshers
EducationB.E/B.Tech/BCA/B.Sc/M.E/M.Tech/MCA
Salary5 Lakhs INR(Approx) per year

Also Read: Google Careers Opportunity for Pre-Doctoral Researcher 2022 Apply Now

About Deloitte

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. With more than 150 years of hard work and commitment to making a real difference.

Qualification

  • Education/Experience: • BE, B Tech, MCA, BSc (IT)

Responsibilities

  • Provide effective and timely resolution for all voice and non-voice interactions (phone, email, self-service tickets, chats and voicemail) with end users.
  • Analyze and resolve incidents and service requests regarding use of application software or hardware.
  • Document every incident and support request in the CRM tool and ensure the tickets are closed or escalated as appropriate.
  • Should have basic knowledge about computer software and hardware.•Should stay informed about ongoing issues/outages, changes in environment that are communicated viaemail and other channels regularly.
  • Meet key performance indicators like Customer Satisfaction Survey scores, Contact Quality, First Call Resolution, and Schedule Adherence and participate in individual/group coaching sessions.
  • Create a positive customer support experience and build strong relationships through deep problemunderstanding with a consummately professional attitude.
  • Should be a self-motivated achiever who gains satisfaction from providing excellent customer service.
  • Should be a quick learner and team player.
  • Should be flexible to work in different shifts as ISS-Technology works 24 x 7.
  • Avoid unplanned time off from work as this would have major impact on our business. Excessive unplanned absence may result in disciplinary actions including termination of your services.
  • Adheres to Code of Ethics, Vision, Mission and Core Values.

Requirement

  • Excellent written, verbal, listening, analytical and logical skills.
  • Easily grasp and communicate complex ideas.
  • Excellent problem-solving skills.
  • Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365
  • Knowledge of computer Hardware and Software troubleshooting.
  • Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac
  • Knowledge of Network and Internet troubleshooting
  • Knowledge of PDA (mobile devices) Setup & troubleshooting
  • Knowledge of Active Directories

Salary

We didn’t find any exact amount of salary for this Latest Technical Support in Deloitte, You will get to know about it at the time of joining. Technical Support at Deloitte earns an average of 5 Lakhs INR(Approx) per year in India.

How to Apply

Freshers can start their careers at Deloitte as Technical Support by applying for this job. Let me tell you that you can apply by using the link below. Read all the details regarding this Technical Support Jobs job in 2022.

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