Are you looking for the Latest Hiring In Google Operations Center, It’s tough to find a Good Job in a good company like Google. Isn’t it? But it’s not impossible. Many Freshers get hired and it is a good chance for them to grab a lovely freshers IT Job in Google 2022.

Google Operations Center Job openings for freshers as Analysts. Anyone can apply who has graduated with Bachelor’s degree for this Google Off Campus Drive 2022. If you are an interested candidate, check these out and register yourself today. Here is the complete hiring information of Deloitte given below.

Google Operations Center Analyst Job Description

As an Analyst at google, you will provide excellent customer service by answering questions and resolving issues related to Google products. You will provide support on inbound chats/calls/emails from Google customers which may require contacting the customer with pending resolution over call/email.

Company Name	Google Operations Center
Job	Analyst
Location	Gurgaon/Hyderabad
Experience	0-18 Months
Education	Bachelor’s degree
Salary	7,50,000 INR(Approx) per year

Responsibilities 

• Maintain a positive and professional attitude towards customers. 
• Provide support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls). 
• Troubleshoot basic technical problems, identify customer needs, and develop creative solutions to address them. 
• Promptly and independently resolve incidents and escalations, with effective communication to all stakeholders internally and externally. 
• Maintain response and resolution speed as defined by SLOs.
• Keep high customer satisfaction scores and follow quality standards in 95% of cases. 
• Utilize existing troubleshooting tools and techniques to establish the root cause for queries and provide a customer-facing root cause assessment. 
• Provide high-touch assistance to highest Tier customers, and build an in-depth understanding of the most pressing customer issues. 
• Contribute to creating and updating a support knowledge base, you will have a passion for learning and knowledge sharing. 

Preferred Qualifications 

• Ability to go beyond help center articles and understand the technical system to resolve customer queries
• Ability to absorb complex technical concepts and communicate them to a non-technical audience
• Any qualification or experience in Digital marketing would be an added advantage 

Skills

• Excellent verbal
• Written English language skills 

Benefits of working with Google Operations Center

• They support you with competitive wages and comprehensive health care including medical, dental and vision coverage 
• They support your family with gender-neutral baby bonding leave, 26-week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• They support our teams with free daily lunch, fully stocked micro-kitchens, and culture clubs and employee resource groups that let you share what you care about 

Salary in Google Operations Center

We didn’t find any exact amount of salary for this Latest Analyst in Google, You will get to know about it at the time of joining. Analyst at Google earns an average of 7,50,000 INR(Approx) per year in India.

How to Apply

By applying for this job, Freshers can start their careers at Google as Analysts. Let me tell you that you can apply by using the link below. Read all the details regarding this Google Analyst Jobs job in 2022.

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