Are you looking for the Latest Job At Red Hat, Here are Red Hat openings for freshers as Technical support Engineer. Anyone can apply who has graduated with B.E/B.Tech/BCA/B.Sc/M.E/M.Tech /MCA/M.Sc for this Red Hat Fresher Work from home Hiring 2022.
It’s tough to find a job in a good company. Isn’t it? But it’s not impossible. Many Freshers get hired and it is a good chance for them to grab lovely freshers Work from home Jobs in Red Hat 2022. If you are an interested candidate, check these out and register yourself today. Here is the full hiring information of Red Hat given below.
Red Hat Technical support Engineer Job Description
In this role, As part of our graduate trainee program, you’ll have the opportunity to work with leading open source developers to support new solutions and customer offerings. You will also receive on-the-job training, including an introduction to Red Hat products like Red Hat Enterprise Linux (RHEL), Red Hat Openshift Container Platform, Red Hat Storage, Virtualization, Clustering, Cloud, and Satellite, as well as soft skill training and technical troubleshooting.
|Company Name||Red Hat Hiring 2022|
|Job Role||Trainee – Associate Technical support Engineer|
|Employ Status||Full Time|
Must have graduated within the last 2 years with a bachelor’s degree in engineering, computer science or IT, science, or computer applications, or a master’s degree in computer applications or marketing and communications
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on a 24×7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
- Collaborate with engineering, product management, and support management teams to prioritize customer requests
- Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools
- Excellent verbal and written communication skills
- Good analytical and problem-solving skills
- Ability to communicate and present ideas in a user-friendly way
- Focused on delivering remarkable and consistent customer experience
- Motivated and comfortable working in a team
- Ability and willingness to learn, adopt and practice Red Hat Values and Competencies
- Red Hat Certified Engineer (RHCE) certification
- Basic understanding of Linux, Containers, Kubernetes and open source
- Basic knowledge of TCP/IP networking and UNIX services and concepts
- Open source community contribution through projects is a plus
- Red Hat Certified Specialist in OpenShift Administration is a plus
We didn’t find any exact amount of salary for this Latest Work from home job 2022 on Red Hat, You will get to know about it at the time of joining. Technical support Engineer at Red Hat earns an average of 9,30,000 INR(Approx) per year in India.
How to Apply
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