Wipro Hiring 2022 for Customer Service Representative | Apply Now

Are you looking for the Latest job in Wipro for a Customer Service Representative, It’s tough to find a job in a good company. Isn’t it? But it’s not impossible. Many Freshers get hired and it is a good chance for them to grab a lovely freshers Service Representative Drive in Wipro 2022.

Wipro HR Services Openings for freshers as Service Representative. Anyone can apply who has graduated to this Wipro Representative job in 2022. If you are an interested candidate, check these out and register yourself today. Here is the full hiring information of Wipro given below.

Wipro Service Representative Job Description

Your work as a Customer Service Representative is to give Customer Service through calls, Chats & emails and Build client & domain knowledge to be able to deliver a resolution on the first conversation.

Company NameWipro
Job RoleCustomer Service Representative
LocationGurgaon
Experience0-2 Years
EducationAny Graduate
Salary3,00,000 INR(Approx)

Qualification

For this Letest Graduate job In Wipro, You must have Graduated in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons) with Full-time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience.

Roles & Responsibilities

  • Ensure timely and accurate service delivery at defined productivity levels
  • Build client & domain knowledge to be able to deliver a resolution on the first conversation
  • Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle
  • Maintain Internal & Client level delivery quality on calls, chats & email conversations
  • Adhere to Customer Service Attendance & Accountability policies
  • Execute issue /query resolution and ensure proper documentation & follow-up
  • Identify, share and support operational improvements

skills

  • Excellent communication skills
  • Should be flexible to work in rotational shifts
  • Proficient in computer usage and Basic knowledge on MS Office
  • Defined career roadmap which offers growth opportunities
  • Performance-based incentive program**
  • Investment in talent development and skills enhancement

Salary

We didn’t find any exact amount of salary for this Latest job on Wipro, You will get to know about it at the time of joining. Service Representative at Wipro earns an average of 3,00,000 INR(Approx) per year in India.

ALSO READ: Wipro Hiring 2022 Freshers for Associate Adwords

Wipro customer service Representative interview questions 2022

  1. Tell me about yourself.
  2. What do you know about a BPO?
  3. Why do you want to work at a BPO?
  4. Why should we hire you?
  5. Introduce yourself. Listen tell something which is not in your cv in 18 seconds?

How to Apply in Wipro

Freshers can start their careers in Wipro as Customer Service Representatives by applying for this job. Let me tell you that for using this visit link given below. Read all the details regarding this Wipro customer service job.

Fill in all the details and read them once before the final submission of the application. All Interview details will be shared via email. For more job updates stay connected with us.

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