Are you looking for the Latest Hiring In Capgemini as a Customer Service, It’s tough to find a Good Job in a company like Capgemini. Isn’t it? But it’s not impossible. Many Freshers get hired and it is a good chance for you to grab a Excellent freshers Job in Capgemini 2023.

Capgemini Job openings for freshers as Customer Service. Anyone can apply who has graduated with Any discipline for this Capgemini Off Campus Drive 2023. If you are an interested candidate, check these out and register yourself today. Here is the complete hiring information of Capgemini given below.

Capgemini Customer Service Job Description

Company Name	Capgemini
Job	Customer Service
Location	Kolkata
Experience	0-1 Years
Education	Any Graduates
Salary	2.0 lakhs per year

Also Read: Wipro Job Opportunity for WILP-Work Integrated Learning Program 2023 Apply Now

Qualification

Any candidate can apply for this job role who has graduate in degree.

Responsibilities

• Communicate clearly and concisely, both by telephone and/or in writing, with students, parents, school district personnel, college admissions officers, educational organizations, and/or test center staff to answer inquiries and College Board programs and policies, testing requirements, registration, ordering materials, score reporting, etc., with an emphasis on diplomacy, tact, and sensitivity
• Address and, when necessary, escalate customer service issues according to existing procedures
• Utilize Customer relationship Management (CRM) and other case management databases effectively
• Utilize the PC to input or obtain detailed information from registration databases and/or access hard copy necessary to respond to requests promptly, accurately, and in accordance with program and departmental procedures
• Complete accurate data input or corrections into computer files
• Perform clerical functions associated with tracking data for effective case management
• Adhere to ethical standards and comply with the laws and regulations applicable to your job function

Required Skills

• Demonstrated ability to clearly communicate (both orally and in writing) with attention to style, tone, and detail, and to obtain and promptly provide accurate information.
•  Ability to handle complex and demanding situations, tactfully when dealing with clients and customers.
•  Ability to interact with all levels of staff in professional manner.
•  Ability to deescalate irate customers during telephone interactions, tactfully.
• Knowledge of/sensitivity to world-wide cultural differences. Maintains an awareness of impact on public relations and possible repercussions.
•  Maintain an awareness of impact on public relations and possible repercussions.
• Ability to locate and synthesize information from multiple data sources.
• Ability to analyze and resolve routine and complex problems.
• General knowledge of office procedures in order to input, process, and complete assigned work.
•  Experience in Windows, Microsoft Word, Excel and Outlook applications is highly desirable.

Salary

We didn’t find any exact amount of salary for this Latest job in Capgemini, You will get to know about it at the time of joining. Customer Service at Capgemini earns an average of 2.0 Lakhs INR(Approx) per year in India.

How to Apply

By applying for this job, Freshers can start their careers in it world with Capgemini as Customer Service Let me tell you that for applying for this visit link is given below. Read all the details regarding this Capgemini latest Hiring 2023.

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Steps To Apply For This Job

• Go to the Official Website from the link Given Below
• Click On Apply Now
• Create New Account or Login
• Fill in all Details like personal details, education, and Contact details
• Click on submit Button

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