Are you looking for Job at Google for 2022 graduates,Google is hiring for a Tech Analyst. Anyone can apply who has graduated with B.E/B.Tech/BCA/Bachelor’s Degree to this Google Analyst job in 2022. 

If you are an interested candidate then do check these out and register yourself today. Here is the full hiring information for Cisco 2022 given below.

Google Tech Analyst Job Details

As an Analyst Tech, you will provide excellent customer service by answering questions and resolving issues related to Google products. You will provide support on inbound chats/calls/emails from Google customers which may require contacting the customer with pending resolution over call/email.

Also Read : Google Operations Center Hiring 2022 Freshers for Analyst

Google Tech Analyst Responsibilities

• Maintain a positive and professional attitude towards customers. 
• Provide support across a variety of platforms, including chat, live email, instant messaging, and phone (voice calls). 
• Be flexible to work in a 24×7 service environment as per the business needs which might include night and weekend shifts
• Troubleshoot basic technical problems, identify customer needs, and develop creative solutions to address them. 
• Promptly and independently resolve incidents and escalations, with effective communication to all stakeholders internally and externally. 
• Maintain response and resolution speed as defined by SLOs; 
• Keep high customer satisfaction scores and follow quality standards in 95% of cases. 
• Utilize existing troubleshooting tools and techniques to establish root cause for queries and provide a customer facing root cause assessment. 
• Provide high-touch assistance to highest Tier customers, build in-depth understanding of most pressing customer issues. 
• Contribute to creating and updating a support knowledge base, you will have a passion for learning and knowledge sharing.

Qualifications Required For Tech Analyst Job at Google

• BTech/BE Information Technology/Computer Science degree/ BCA or BSc computers or equivalent practical experience with a strong academic record
• Excellent verbal and written English language skills 
• Strong attention to detail and a proven ability to balance multiple priorities
• 0-18 months experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimisation in any company
• Front-end web programming experience in HTML or JavaScript, as well as proficiency writing SQL queries
• Basic understanding of networking concepts
• Basic understanding of web protocols such as HTTP, DNS, SSL/TLS, etc
• Ability to go beyond help center articles and understand the technical system to resolve customer queries

Benefit of Working With Google as Tech Analyst

• We support you with competitive wages and comprehensive health care including medical, dental and vision coverage 
• We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• We support our teams with free daily lunch, fully stocked micro-kitchens, and culture clubs and employee resource groups that let you share what you care about 

Salary at Google as Tech Analyst

You will get to know about Salary at the time of joining. Analyst at Google earns an average of 4,00,000 INR(Approx) per year in India.

How to Apply For Google Tech Analyst Off Campus?

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Steps To Apply For This Job

• Go to the Official Website from the link Given Below
• Click On Apply Now
• Create New Account or Login
• Fill in all Details like personal details, education, and Contact details
• Click on submit Button

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